RETURN POLICY

How does the 30-day money back guarantee work?
All products are backed by our 30 Day Money Back Guarantee, starting the day of shipping. To be eligible for a refund, the item must be unused and in "original"
packaging or have a manufacturing defect.

To begin your refund, please email us to hello@thegoldentrend.com with your order number.

- Any merchandise that is on sale for 50% off or is on sale for $10 or less cannot be returned.
- You do not have to return the item. You can keep the item and we will 100% refund your money.
- Jewelry cannot be returned.

All items are inspected and tested before shipping out. However, items can incur damage during transit. If you should receive a defective item, please contact us within 48 hours of receiving the item (according to the tracking number) along with a clear picture of the faulty item and your order number.

We will only ship to the address that is provided on the order form. If a mistake/typo was made that is not a problem at all, but our items ship from a different location. Therefore the address on the order is where we will ship to. If you need your item shipped to a different address on the order form, we will cancel your order and refund you so you can re-order and provide the correct information/destination.

Once the address is verified and payment for postage is pain in full - we will re-ship your package immediately. If the mistake was on our part, we take full responsibility and will resend your package out with the correct information.